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How To Master The Art Of Customer Service In The Tech Industry

Customer service in the tech industry has become a bit of a lost art. So many of our systems and procedures — from marketing to onboarding to client communications to retention efforts — are now automated.
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Why You Should Actually Stop And Look At The Art In This Hotel

For most travelers, a hotel is just a place to sleep. No matter how nice the amenities and design are, these details are often overlooked. It’s about time people start getting to know the space around them and this...
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How Can A Liberal Arts Degree Lead To Financial Success?

Pursuing a liberal arts degree isn’t always a quick path to financial success. Looking at first-job salaries, people with liberal arts degrees tend to earn lowerthan people in fields like nursing, computer science, or accounting. Studies have...

Are Intelligent Machines Coming for Your Job and Your Wages?

This probably isn't the next Megan Rapinoe. (AP Photo/Jens Meyer) photo credit: ASSOCIATED PRESS A specter haunts Europe, the United States, and the rest of the world: the specter of massive technological unemployment...

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To Address Inequity, Let’s Do More Than Eliminate ‘Gifted And Talented’...

New York City has an extensive network of programs for “gifted and talented” students, most of whom turn out to be white...

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